1. General Information

These Terms of Service (the "Terms") govern your use of the Empire Tech Automations website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

Empire Tech Automations provides IT and automation solutions for businesses of all sizes. Our services include but are not limited to software development, IT consulting, automation integration and technical support. All content and materials on this website are provided for informational purposes only and are subject to change without notice.

2. Acceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and any additional terms and policies referenced herein. If you do not agree to these Terms, you may not use our services.

You represent that you are of legal age and have the authority to enter into these Terms on behalf of yourself or the entity you represent. Your continued use of our website constitutes acceptance of any changes or updates to these Terms.

By using our website and services, you agree to comply with all applicable laws and regulations. You must not use our services for any unlawful or prohibited purpose. Empire Tech Automations reserves the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes.

3. Service Description

Empire Tech Automations offers a range of IT and automation services, including but not limited to:

• Custom software development tailored to business needs
• IT consulting and strategy planning
• Automation integration for business processes
• Technical support and maintenance services
• Cloud solutions and infrastructure management

Our services are designed to help businesses improve efficiency, reduce costs and stay competitive in a rapidly evolving technological landscape. Service availability and features may vary based on your location and the specific agreement with Empire Tech Automations.

• We reserve the right to modify, suspend or discontinue any part of our services at any time without prior notice.

• Service descriptions and features are provided for informational purposes and may change without notice.

3.1. Beta Services

Beta Services may be offered from time to time for evaluation and testing purposes. These services are provided “as is” and may contain bugs, errors, or other issues. Empire Tech Automations does not guarantee the reliability or availability of Beta Services and may modify, suspend or discontinue them at any time without notice. Use of Beta Services is at your own risk and feedback provided may be used to improve our offerings.

4. Ownership and Content

All content, materials and intellectual property on this website, including but not limited to text, graphics, logos, images, software and documentation, are the property of Empire Tech Automations or its licensors. You may not copy, reproduce, distribute, modify or create derivative works from any content on this site without prior written permission from Empire Tech Automations. Unauthorized use of any materials may violate copyright, trademark and other applicable laws.

4.1. Ownership of the Services

Empire Tech Automations retains all rights, title and interest in and to the services, including all related intellectual property rights. You are granted a limited, non-exclusive, non-transferable license to access and use the services for your business purposes, subject to these Terms. Except as expressly permitted, you may not copy, modify, distribute, sell or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

4.2. Ownership of Trademarks

• All trademarks, logos and service marks displayed on this website are the property of Empire Tech Automations or their respective owners.

• You may not use any trademarks or service marks without the prior written consent of Empire Tech Automations or the respective owner.

4.3. Ownership of Feedback

By submitting feedback, suggestions or ideas regarding our services (“Feedback”), you grant Empire Tech Automations a perpetual, irrevocable, worldwide, royalty-free license to use, modify and incorporate such Feedback into our products and services without any obligation to you. We may use your Feedback for any purpose, including improving and developing our offerings, without acknowledgment or compensation.

5. User Accounts and Subscriptions

To access certain features of our services, you may be required to create an account and subscribe to a plan. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must promptly notify Empire Tech Automations of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate your account if any information provided is found to be inaccurate, false, or misleading, or if you violate these Terms.

5.1. Registering for an Account

To register for an account, you must provide accurate and complete information as requested during the registration process. You agree not to use false information or impersonate another person or entity. Registration may require you to provide a valid email address and create a secure password.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Empire Tech Automations reserves the right to refuse registration, suspend, or terminate accounts at its discretion if any information provided is inaccurate, misleading, or violates these Terms.

5.2. Your responsibility for your Account

You are solely responsible for all activities that occur under your account, whether or not authorized by you. You agree to notify Empire Tech Automations immediately of any unauthorized use of your account or any other breach of security. Empire Tech Automations will not be liable for any loss or damage arising from your failure to comply with this responsibility.

5.3. Subscription

By subscribing to our services, you agree to pay all applicable fees and charges as described at the time of purchase. Subscription terms, billing cycles, and renewal policies will be clearly stated during the sign-up process. Unless otherwise specified, subscriptions will automatically renew at the end of each billing period unless you cancel prior to renewal. You are responsible for keeping your payment information up to date. Failure to pay may result in suspension or termination of your access to the services.

You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation, you will continue to have access to the services until the end of the current billing period, after which your access will be terminated.

6. Price and Taxes

• All prices for our services are clearly stated on our website or during the order process. Prices are subject to change at any time, but changes will not affect orders already placed and confirmed.

• Unless otherwise indicated, prices do not include applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for paying all such taxes associated with your purchase.

• If Empire Tech Automations is legally required to collect taxes, such amounts will be added to your invoice and must be paid by you, unless you provide a valid tax exemption certificate.

We reserve the right to correct pricing errors and to update our pricing and tax policies at any time. Please review your invoice and order confirmation for the most current information regarding your purchase.

6.1. Free Trials

From time to time, Empire Tech Automations may offer free trials for certain services. Free trials are intended for evaluation purposes only and are subject to the terms and conditions specified at the time of the offer. At the end of the free trial period, unless you cancel, your subscription will automatically convert to a paid plan and you will be charged the applicable fees.

You may cancel your free trial at any time before the trial period ends to avoid being charged. Only one free trial is permitted per user or organization unless otherwise stated. Empire Tech Automations reserves the right to modify or terminate free trial offers at any time without notice.

7. Method of Payment

Empire Tech Automations accepts various methods of payment for its services, including but not limited to credit/debit cards, bank transfers, and other electronic payment methods as specified during the order process. All payments must be made in the currency indicated at the time of purchase unless otherwise agreed in writing.

You agree to provide valid and up-to-date payment information and authorize Empire Tech Automations to charge all applicable fees to your chosen payment method. If your payment method fails or your account is past due, we may suspend or terminate your access to the services until payment is received.

7.1. Refunds

Refunds for services are subject to the terms and conditions specified at the time of purchase or in your service agreement. Unless otherwise stated, all payments are non-refundable. If you believe you are entitled to a refund, please contact our support team with your request and supporting information.

Empire Tech Automations reserves the right to review and approve refund requests at its sole discretion. Approved refunds will be processed using the original payment method whenever possible.

8. Security

Empire Tech Automations is committed to maintaining the security of your personal and payment information. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Changes to this Terms of Service

Empire Tech Automations may update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website unless otherwise specified. Your continued use of our services after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically for the latest information.

If you do not agree to the updated Terms, you must discontinue use of our services. The date of the latest revision will be indicated at the top of this page.

10. How to Contact Us

If you have any questions or suggestions about this Terms of Service, do not hesitate to contact us at hello@empiretech.co.ke