1. Introduction

Welcome to Empire Tech Automations. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us.

2. Personal Information We Collect

2.1. Information you provide to us

We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products and services, when participating in activities on the website, or otherwise contacting us.

• Name, email address, phone number, and other contact details.

• Any information you provide in contact forms or support requests.

• Feedback, comments, or other content you submit.

2.2. Automatic data collection

We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, referring URLs, and information about how and when you use our website.

2.3. User comments and content

If you post comments or upload content to our website, we may collect the information you provide, including any personal information contained in your posts.

• Comments, reviews, or testimonials you submit.

• Any files or media you upload.

2.4. Information from other sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms, and other third parties.

3. Types of Information

The types of personal information we may collect include your name, email address, phone number, IP address, browser type, device information, and any other information you choose to provide.

• Contact information (name, email, phone).

• Technical data (IP address, browser, device type).

We may also collect information about your interactions with our website, such as pages viewed and links clicked.

We do not collect sensitive personal information unless you voluntarily provide it.

4. How We Use Personal Information

We use the information we collect or receive to:

• Provide, operate and maintain our website and services.

• Respond to inquiries and provide customer support.

• Send administrative information and updates.

• Improve our website, products, and services.

• Comply with legal obligations.

4.1. In mails and contact forms

When you contact us via email or through contact forms, we use the information you provide to respond to your requests and improve our services.

We may also use your information to send you updates or marketing communications, if you have opted in to receive them.

You can opt out of marketing communications at any time.

5. Price and Taxes

• All prices for our services are exclusive of applicable taxes unless stated otherwise.

• Taxes will be calculated and added at checkout where required by law.

We may update our pricing and tax policies from time to time. Please review our website for the latest information.

5.1. Free Trials

We may offer free trials for certain services. The duration and terms of free trials will be specified at the time of the offer.

6. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can take appropriate action.

If you are under 13, please do not provide any personal information on this website.

Parents and guardians who believe their child has provided us with personal information should contact us to request deletion.

We encourage parents to monitor their children's online activities.

7. Data Shared with Third Parties

We may share your information with third-party service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

8. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee absolute security.

9. Changes in the Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Revised" date and will be effective as soon as it is accessible. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

• Material changes will be communicated via our website or by email if appropriate.

• Your continued use of our website after changes are made constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact us at hello@empiretech.co.ke.